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Client Experiences

Working with Jilayna was a great experience. Purchasing a lake cabin was a personal goal for us and one that took a considerable time finding the "perfect" place. Jilayna was patient, professional, and very persistent in ensuring the sellers and seller's agent were engaged in our purchase and closing. There were many anomalies with this particular cabin, so having Jilayna on our team made us feel well-represented. She stood behind our decisions and worked tirelessly in the last hours to make a complicated closing happen! If you are looking for a realtor, there are plenty. If you are looking for a professional realtor that will have your back in any sale or purchase (from easy to complex) you would appreciate having the breadth and depth of understanding that Jilayna possesses.

by Craig and Lynn Peterson

I am really glad we had Jilayna to guide us through our first home buying experience. She is very knowledgeable of the whole process, programs, areas, etc. She worked hard and listened to our questions and concerns. She made herself available for us and communicated clearly. She also has a lot of knowledge, experience, and contacts in home updates and renovation so she has been able to guide us in the right direction as we look to customize our new home. Thanks Jilayna!

by Zac and Holly Jensen

I would recommend Jilayna as a Realtor to anyone. She is extremely hard working and relentless in finding a home that fits your wants/needs. She was very knowledgeable about everything around home buying including random questions I threw at her about renting, code, construction, and equity building. On top of that she did all of this while caring for me as a person. I always felt like she was on my side and she wanted to find the perfect home for me. If you want a Realtor that is extremely knowledgeable about market values, negotiations, and pretty much anything else you can imagine around home buying, all while being honest and straightforward with you, pick Jilayna!

by Blake Zomermaand

I wouldn't want to work with anyone else. ! (: .. You are her world. Very good at what she dose! Knows alto about houses ! Love her! She's awesome! Helps you look for flaws. And helps you envision you in your possible new home. Very helpful all the way around!

by Amanda Gaytor

Jilayna is superb at her job. She is like your best friend through the entire stress-filled emotional process of selling a home. I had many (dumb) questions and she always answered them as soon as possible and explained everything in complete detail. I absolutely loved working with her and would do it again in a heartbeat! She is very professional, accurate and honest. I would recommend Jilayna and the Hancock group to anyone. Everyone I dealt with in her group was wonderful.

by Paula Jones

In another review about Jilayna someone had written, "I always felt that she had my best interest at heart and that I was her top priority!" YES! That is exactly what I wish to say! She really does have my best interests at heart and I'm not always the most trusting person. Jilayna made me feel comfortable, as if I was meeting with a trusted friend, not a "high pressure" realtor just looking to make a few bucks. She made a very stressful move (which included a recent divorce) very smooth. Of course she has other clients, but you wouldn't think so when meeting with her or in working with her. Very knowledgeable of the Shakopee/Jordan/Prior Lake area too. Highly Recommend!!

by Gary Herber

I recently closed on buying my first place, a condo, after working through the entire buying and closing process with Jilayna. I would highly recommend Jilayna to anyone after my experience with her working through what turned out to be (by no fault of her own) a very complicated closing process. I say without hyperbole that it is entirely possible that had I chosen an agent that wasn't as motivated and dedicated to her clients I could have missed out on getting the home I really wanted and been in a tough spot with nowhere to go. Jilayna, her team, and her contacts worked tirelessly to untangle a complicated situation and I'm extremely grateful for their hard work. To say she went "above and beyond" is an understatement and you won't regret choosing her as your agent.

by Tom Henderson

Jilayna has been an absolute blessing to work with. She has helped us through the process of not only purchasing a new town home in Maple Grove but selling our existing home. She tirelessly showed us multiple townhouses and has gone above and beyond in helping us prepare our house for market. Her honesty and kindness is genuine and refreshing.

by John and Kelly Bobleter

I had such a great experience with Jilayna, so I proactively asked if I could recommend her. She embodies everything I want in a Realtor: Professionalism, Honesty, and a Strong Work Ethic. Additionally, I always felt that she had my best interest at heart and that I was her top priority! She consistently exceeded my expectations. It is without hesitation that I highly recommend Jilayna!

by Karen Thompson

She is very dedicated and helped us navigate the ups and downs of home buying. She is organized, efficient, and detail oriented. It was a seller's market and we lost out on a couple of homes but fortunately she helped us find a home in a great neighborhood and now we are settled and very happy. Thank you Jilayna!

by John Vukelich

Jilayna did a great job for our family by helping us to a very beautiful house of choice. She worked very hard in timing, places even at times late into the night. She worked with a lot of respect, kindness ,patience and understanding. She is very knowledgeable of her work as a realtor. She gives advices when and where necessary. We appreciate the work she did and if I am to need again I will still call for JILAYNA. I will recommend her to anyone who need a realtor in future.

by Samuel and Martha Yankey

When it came to buying a home, it was my first time! I had no idea what I was getting into or what to expect. Every step of the way, Jilayna EXCEEDED my expectations. If I would call and have questions or needed to meet, she was always right there and making time in her schedule to assist my husband and I. I could tell that we weren't just another transaction to Jilayna which was extremely important to me. She is filled with knowledge and definitely knows what she is talking about when it comes the real-estate market. Even after purchasing our home, a year later...she is still there to answer any questions I may have! We loved her so much, I recommended her to my Grandfather who was selling his home of 50 years. You can imagine how tough it may be on someone who is selling their home of 50 years to move in to a senior living center, right? Well, Jilayna made the process so easy for them. She never pushed or pressured my Grandfather to do anything he didn't want to do and again, he wasn't just a transaction. The whole time Jilayna worked with my grandfather, he only had good things to say about her and her passion for what she does. That is what makes Jilayna different from other relators. The passion she has for her clients and her work. So, if you are looking for a realtor that can give you the knowledge you need when buying a home, a realtor who has your best interest in mind and a realtor who will work around the clock for you, Jilayna is your girl!

by Gabby and Andrew Caron

Jilayna is very personable and a wonderful person! She was amazing at listening to our needs and finding us our perfect home! We were first time home buyers and she made this process easy, understandable, and quick. We are now living in our perfect home!

by John and Jessica Figeroua

Jilayna helped us sell our home of 27 years and also guided us through a new home construction process. She is very knowledgeable about both. I would not hesitate to have her again as our realtor. She is on your side every step of the way. You will not be disappointed!

by Kristin Harincar

Jilayna was wonderful to work with when buying our first home...which happened to be a foreclosure and big renovation project. She made things as easy as possible for us. We were living in a different part of the country when we put our offer in on our home. She was such a pleasure to work with! Any questions we had...she was always there. We’re very thankful for Jilayna and all of her hard work!

by Bethany Jones